Payment Method

In order to facilitate your settlement of premiums, premium levy and other related payments, below payment methods are available:

1. Payment by cheque
2. Payment via JETCO (ATM Machine) 
3. Designated Bank Branches
4. Direct Debit Authorization via bank account
5. Payment by Cash

Points to note

• Third Party Payment is not accepted. All premium, premium levy and related payments should be paid by the Policyowner, the Life Insured or Beneficiary
• Payment by Credit Card is only applicable to selected products (Only accept credit card payment by the Policyowner/ Life Insured). For details, please call our Customer Service Hotline for enquiry
• Please reserve 3 working days for us to handle related payment transactions
• For policies with policy currency in non-HKD, we accept policy currency or HKD to settle policy payment, while for policies with policy currency in HKD we only accept HKD to settle policy payment
• The maximum acceptable cash payment / bank deposit (cash) per policy per day is HKD120,000 / USD15,500 / RMB110,000 or the required premium of the policy (whichever is lower); and HKD360,000 / USD46,500 / RMB330,000 per customer per year

1. Payment by Cheque

• Send the cheque by mail to "Units 16-18, 11/F., China Merchants Tower, Shun Tak Centre, 168-200 Connaught Road Central, Sheung Wan, Hong Kong"
• Please issue crossed cheque with the payee name as "Well Link Life Insurance Company Limited"
• Indicate Policy Number and Name of Policyowner at the back of the cheque
• Please do not send cash/cash cheques/post-dated cheques

2. Payment via JETCO (ATM Machine)

• You can settle your premium, premium levy and related payment via JETCO ATM Machines (only applicable to settlement with HKD)
• Please select the HKD account of your ATM card for further processing
• Select “Bill Payment” Service
• Select "Merchant Code Entry" : 9682
• Enter "Bill Type" : e.g. 01 (Premium Payment and Levy)
• Enter your Policy Number
• Enter the payment amount in HKD
• Check and confirm your payment details
• Upon completion, the ATM screen will display "Transaction Accepted" and please collect your receipt
• Please pass your receipt to Well Link Life

3. Designated Bank Branches

• You may visit designated BEA or DBS Bank branches to settle premium, premium levy and related payment. Please indicate your policy number for the payment transaction
• Accept cash, cheque, bank draft and bank account transfer (Remarks: Cash deposits do not apply to DBS bank)
• Please pass your receipt to Well Link Life

4. Direct Debit Authorization via Bank

• You may choose to settle premium and levy via autopay through your HKD bank account. Please complete, sign and return the Direct Debit Authorization (DDA) to authorize Well Link Life to debit the premium and levy from your designated HKD bank account.
• It usually takes 2 months to set up a new DDA arrangement, therefore, we suggest you submit the form along with 2 months premium to us or keep using the existing DDA arrangement until the new one is effective.
• Once the DDA is set up, we will debit your policy on the 2nd or 16th of the payment due month.
• Before the debit is made, please ensure that there is sufficient amount in your bank account to avoid any bank charges due to Autopay reject.

5. Payment by Cash

• Visit Well Link Life Cashier Office 

Well Link Life Wealth Management Centre (Central Head Office)

Ground Floor, Hip Shing Hong Centre, No.55 Des Voeux Road Central, Central

Operating Hours:

Monday to Friday - 9 am to 6 pm

Saturday to Sunday - 9:30 am to 6 pm

Closed on public holidays

• Payor must be the Policyowner, Life Insured/Annuitant or the Beneficiary
• Payor must present identification card/passport for verification
• Payor must submit the completed "Payment Slip"