Well Link Insurance Company Limited ('Well Link Insurance') has once again clinched the Gold Award at the 'Mystery Caller Assessment Award 2019' organized by the Hong Kong Call Centre Association, a prestigious honour in the customer service industry. Well Link Insurance has already won this highest accolade seven years in a row.
'Customer first' is the core value of Well Link insurance, and the Gold Award is a recognition of the company’s dedication to customer service excellence. The company will continue to enhance its capabilities and professionalism to provide quality, innovative and comprehensive protection solutions which are easily accessible by our customers.